Terms and Conditions 

Definitions 

·        The Company means Cynthus Limited (company number 6734825 ) and any sub-contractor for the company.

·         “Services” means the services to be provided by the Company to the Client under the terms of the Contract and “Service” shall be construed accordingly 

·         “The Client” means the person, firm or organisation with whom the Contract is made by the Company, whether directly or indirectly, through an agent or factor who is acting for or instructed by the Client or whose actions are ratified by such person, firm or organisation. 

·         “Contract” means the contract between the Company and the Client under which the Services are to be supplied by the Company to the Client 

·         “Invoice” means an invoice submitted by the Company to the Client in respect of training Services or consultancy Services. 

·         Client-site course means educational courses offered by Cynthus Limited for individuals or corporate clients at a location specified by the Client.  

·         Public course means educational courses offered by Cynthus Limited at locations specified within the course booking details. 

·         Consulting means professional advice offered by Cynthus Limited at locations specified by the client. 

·         Confirmation means a legally binding contract instructing Cynthus Limited to invoice the Customer. 

·         Delegate means a person attending a Public or Client-site course. 

·         Course Materials means any documentation, listings instructions and statements in either machine-readable or printed form.  

·         Working Day means every day of the week excluding Saturday, Sunday and UK statutory holidays. 

General 

These conditions shall be deemed to be incorporated in all contracts and in the case of any inconsistency with any order or letter or correspondence sent by the Client to Cynthus Limited or any other communication between the Client and Cynthus Limited whatever may be their respective dates and the provisions of these Conditions shall prevail unless expressly varied in writing and signed by a director on behalf of Cynthus Limited.

Warranty

Cynthus Limited warrants that all Public and Client-site Courses and Consulting supplied hereunder will be conducted in a professional manner in accordance with generally recognised practices and standards.

Cynthus Limited warrants that it will provide appropriately qualified and experienced instructor(s) and consultant(s) to deliver Cynthus Limited Public and Client-site courses and Consulting using suitable materials, including course materials.

Cynthus Limited warrants that it will not knowingly include any copyright material in its Course Material without a license or without the consent of the copyright owner.

Guarantee

Cynthus Limited guarantees that a delegate will pass any of its classroom led PRINCE2™ or PMP courses on their first try. If a delegate does not successfully pass any of the company's classroom led courses then the company will provide the delegate with the opportunity to train for free with unlimited support provided to the delegate until they re-sit the exam. The cost of re-sitting the exam will be funded by the delegate. This guarantee offer is valid for a maximum period of 6 months after the initial course examination failure by the delegate.

Note that examination re-sits can be provided by the company or an external provider. Contact us or see our useful links regarding more information.

Extent of Services

Cynthus Limited reserves full control of how its personnel will carry out its professional training.

Cynthus Limited will provide the Services as advertised or described in the Quotation or Booking form.

Where the Services in question relate to the provision of training, the Cynthus Limited reserves the right to provide such Services at a venue or venues other than the Company’s Premises and to provide training personnel of its own choice 

The contents of course schedules are intended for general guidance only and do not form any part of a contract and Cynthus Limited reserves the right to make any reasonable variations to the Public and Client-site Courses (including the content of the courses) without notice.

Cynthus Limited reserves the right to cancel, or re-schedule training courses or events without notice to the Client and without liability for financial penalty or compensation to the Client other than an amount limited to a refund of 100% of any course fees already paid by the Client in advance of the related course or event.

Cynthus Limited reserves the right to refuse training Services if a delegate or substitute delegate attending on behalf of the Client fails to satisfy those requirements, or pre-requisites for such course, notified by the Company to the Client prior to the commencement of such course, without any financial compensation 

Any typographical clerical or other error or omission in any sales literature, administrative documentation, Course Materials, invoice or other document or information issued by Cynthus Limited shall be subject to correction without any liability on the part of Cynthus Limited.

All Public and Client-site Courses are delivered solely in the English language and all Delegates must be sufficiently proficient with the English language before attending a Public Course.

Fees/Charges

For Public Courses, prices are inclusive of tuition, examination fees, course materials, lunch, refreshments and the reasonable use of materials, publications and machines (where applicable) by the Delegate for the period of the Course.

The price does not include any travel, accommodation or living expenses which the Delegate may incur in attending the course.

All prices are exclusive of Value Added Tax and this will be charged at the appropriate rate. 

Payment Terms

Cynthus Limited will raise an invoice upon receipt of a Confirmation.

Payment must be received 20 working days prior to the commencement of the Service.

If the Client books a training event which requires pre-study, payment will be required in full at time of booking, to enable the Company to send out the study materials.

Late payment of  invoices will be subject to a surcharge at the rate of 5% over the prevailing bank base rate.

Cancellations and Rescheduling Policy

If you cancel your Public course booking the following will apply:  

• More than 28 days prior to start date = £350 to cover course materials if sent out 
• 28-20 working days prior to start date = 50% of total Course Fee 
• Less than 20 working days prior to start date = 100% of total Course Fee 

If you reschedule your Public course booking the following will apply:  

• More than 28 working days prior to start date = No charge 
• 28-20 working days prior to start date = 50% of total Course Fee 
• Less than 20 working days prior to start date = 100% of total course 

Intellectual Property Rights

All written information, drawings, diagrams, videos, software copies of same and audio tapes prepared by the Company in relation to the provision of the Services and the copyright therein shall remain the exclusive property of the Company and shall be returned by the Client on demand. All such information shall be treated as confidential and shall not be copied or reproduced or disclosed to any third party without the prior written consent of the Company. 

Limits of Liability

Cynthus Limited entire liability and that of its employees and consultants and the Customer's sole remedies in respect of any claim shall be as set out in this clause unless otherwise expressly stated. The Customer's remedy in respect of any claim shall be limited to damages. Cynthus Limited will not accept liability for death or personal injury.

Assignments

Cynthus Limited may assign all or part of its interest in this Agreement.

The Customer may not assign or transfer this contract or any interest therein or claim there under without the prior written approval of Cynthus Limited.

Force Majeure

Cynthus Limited shall be entitled to delay or cancel delivery or to reduce the amount delivered if it is prevented from or hindered in or delayed in the provision of Services through any circumstances beyond its reasonable control including, but not limited to, strikes, lock-outs, accidents, war, governmental actions, national emergency, acts of terrorism, protests, riot, civil commotion, explosion, flood, epidemic, fire, reduction in or unavailability of power at manufacturing point, break-down of plant or machinery, or shortage or unavailability of raw materials from normal sources of supply.

Non-procurement

During the term of any contract, and for a period of 12 months thereafter, the Client will not directly nor indirectly employ or solicit for employment any members of the Company’s then current personnel.

In respect of any breach of the non-procurement Clause, the Company, in addition to any other remedies available in this Agreement or at law, shall be entitled to recover from the Client liquidated damages of 50% of the gross annual salary of the member of the company employed or solicited for employment.

Personal Belongings

Personal belongings and items belonging to or in the possession of the Customer or Delegate brought onto Cynthus Limited premises are the sole responsibility of the owner and the Company accepts no responsibility for such items.

Governing Law and Jurisdiction

The Contract shall in all respects be governed by English Law and shall be deemed to have been made in England and the Client and the Company agree to submit to the exclusive jurisdiction of the English Courts.

Waiver 

No waiver by the Company shown or granted to a client whether in respect of these Terms and Conditions or otherwise shall in any way effect or prejudice the rights of the Company against the Client or be taken as a waiver of any of these Terms and Conditions.

Third Party Rights 

Neither the Company nor the Client intend that any terms of this contract will be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by anyone that is not a party to it.